We stand by the quality of our products with a manufacturer's lifetime warranty against defects in materials and workmanship. To view our full warranty policy, please click HERE.

<p id="isPasted">We stand by the quality of our products with a manufacturer&apos;s lifetime warranty against defects in materials and workmanship. To view our full warranty policy, please click <a href="https://www.nomatic.com/pages/lifetime-warranty" rel="noopener noreferrer" target="_blank">HERE</a></p><hr><p><br></p><p><br></p>

Warranty policy

If you have experienced an issue with your nomatic product that is covered by our lifetime warranty, you can file a warranty claim with the following pages:. Proof of purchase is required, Claims that do not contain proof of purchase will be automati

<p><span style="font-size: 16px;">If you have experienced an issue with your nomatic product that is covered by our lifetime warranty, you can file a warranty claim with the following pages:</span></p><div data-block="true" data-editor="61i8u" data-offset-key="b09fq-0-0"><div data-offset-key="b09fq-0-0"><span data-offset-key="b09fq-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="61i8u" data-offset-key="ccq8t-0-0"><div data-offset-key="ccq8t-0-0"><span data-offset-key="ccq8t-0-0"><span data-text="true" style="font-size: 16px;">If you purchased directly from NOMATIC, please click here:&#xA0;</span></span><span style="font-size: 16px;"><a href="https://app.corso.com/nomatic" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="ccq8t-1-0"><span data-text="true">Start Your Claim</span></span></a></span></div></div><div data-block="true" data-editor="61i8u" data-offset-key="c10st-0-0"><div data-offset-key="c10st-0-0"><span data-offset-key="c10st-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="61i8u" data-offset-key="ai49r-0-0"><div data-offset-key="ai49r-0-0"><span data-offset-key="ai49r-0-0"><span data-text="true" style="font-size: 16px;">If you do not have your proof of purchase, you will need to provide information for us to verify the purchase.&#xA0;</span></span></div></div><div data-block="true" data-editor="61i8u" data-offset-key="6bv5o-0-0"><div data-offset-key="6bv5o-0-0"><span data-offset-key="6bv5o-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="61i8u" data-offset-key="drfha-0-0"><div data-offset-key="drfha-0-0"><span data-offset-key="drfha-0-0"><span data-text="true" style="font-size: 16px;">If you purchased from one of our approved dealers such as Best Buy, Amazon, Indiegogo, or Kickstarter, B&amp;H Photo or any in-store purchases, please click here:&#xA0;</span></span><span style="font-size: 16px;"><a href="https://app.corso.com/nomatic-costco-next/register" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="drfha-1-0"><span data-text="true">Start Your Claim</span></span></a></span><span data-offset-key="drfha-2-0"><span data-text="true" style="font-size: 16px;">. Please be sure to include a photo of the entire bag, a photo of the part that is broken, and a copy of the proof of purchase in the warranty claim.</span></span></div></div><div data-block="true" data-editor="61i8u" data-offset-key="81n68-0-0"><div data-offset-key="81n68-0-0"><span data-offset-key="81n68-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="61i8u" data-offset-key="3go42-0-0"><div data-offset-key="3go42-0-0"><span data-offset-key="3go42-0-0"><span data-text="true" style="font-size: 16px;">*Please note, the system will imply that this is a return. The &quot;return&quot; is for repair or replacement for the same item only.</span></span></div><p><br></p><p><span data-offset-key="3go42-0-0"><span data-text="true"><em>Proof of purchase is required, Claims that do not contain proof of purchase will be automatically denied.&#xA0;</em></span></span><em><br></em></p></div><div data-block="true" data-editor="61i8u" data-offset-key="6h2n9-0-0"><div data-offset-key="6h2n9-0-0"><span data-offset-key="6h2n9-0-0"><em><br data-text="true"></em></span></div></div><div data-block="true" data-editor="61i8u" data-offset-key="3co5s-0-0"><div data-offset-key="3co5s-0-0"><span data-offset-key="3co5s-0-0"><span data-text="true"><span style="font-size: 16px;">Please feel free to reach back out if you have any questions, or need help with anything else.</span></span></span></div><p><em><br></em></p></div><p><em>You can view our full warranty policy <a href="https://www.nomatic.com/pages/lifetime-warranty" rel="noopener noreferrer" target="_blank">HERE</a></em></p><hr><p><em><br></em></p><p><br></p>

How do I file a warranty claim?

If you have questions about a NOMATIC product, or wish to speak to our Customer Experience Team for any reason, please reach out.