Warranty policyUpdated 2 months ago

Live Well Lived Lifetime Warranty

Thanks for reaching out! I’m so sorry to hear about the issues with your Nomatic gear. We are here to help! We know your gear is something you rely on every single day, and we want to get this sorted for you as smoothly as possible. First, you'll want to review our warranty policy on our website to make sure your item will qualify (https://www.nomatic.com/pages/lifetime-warranty). If your order/item does qualify, please fill out and submit a warranty claim for a repair/replacement using the right link for you below. Please read the information below carefully to make sure there are no delays with your claim.

HOW TO FILE A CLAIM-

Please use the correct portal based on where you purchased:

* Purchased on NOMATIC.com: https://app.corso.com/nomatic

* Purchased from an authorized retailer (Amazon, Kickstarter, etc): https://app.corso.com/nomatic/register/customer-info

* Purchased through Costco Next: https://costco.nomatic.com/pages/return-policy

WHAT YOU'LL NEED

• Proof of purchase (order confirmation or receipt)

• Clear photos or video showing the issue

• A description of when and how it occurred

WHAT HAPPENS NEXT

Once your claim is submitted, our warranty team will review everything and reach out via email with their decision and next steps.

*Estimated Timeline: Most claims are completed within 2–3 weeks from start to finish. If you have any questions or have not received any updates, please reach out to us with your warranty confirmation number. We are here to help every step of the way!

We are excited to get you living Life on the Move again!

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