Our team works as quickly as possible to get your order shipped once you place your order. Once an order is placed, we are not able to change delivery addresses or hold orders. If you need to change your delivery address or hold the shipment, please
Our team works as quickly as possible to get your order shipped once you place your order. Once an order is placed, we are not able to cancel or change orders.
Tracking information is sent via text message or email once your order has shipped, but you can also track your order's progress on our tracking page HERE.
For products purchased through an approved NOMATIC dealer, we offer a lifetime warranty as long as the products are registered within 30 days of purchase. You can register your product by clicking HERE.
Sometimes carriers may accidentally mark a shipment as delivered, even though you haven't received your shipment yet. In this case, allow 24 additional hours for the order to be delivered. Packages may say delivered up to 24 hours prior to arrival. I
Get peace of mind with the NOMATIC Delivery Guarantee in the event your delivery is damaged, stolen, or lost during transit. If your order is lost or damaged and you purchased NOMATIC Shipping Protection, you can file a claim for your order HERE.
NOMATIC offers free shipping for US continental orders over $49. For orders under $49 or outside of the continental US, all shipping costs will be calculated at checkout based on location.
It can take 1-3 business days to process orders regardless of the shipping method selected at checkout. During holiday sales and promotions, orders may take up to 1-2 business days for our warehouse to process and ship your order.
Unfortunately, due to a trademark issue, we are no longer able to sell our products in Europe under the NOMATIC brand name. So we created our new European brand, GOMATIC. It's the same great products with a brand new name. GOMATIC currently services
If you are shipping to a country outside of the US, you may be charged customs fees. These fees are not calculated at checkout and customers are responsible for all customs, VAT, duty, and tax fees.
We ship to almost every country in the world except for the following countries:. Afghanistan, Argentina, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brazil, Brunei, China, Christmas Island, Cocos (Keeling) Islands, Cook Islands, Cuba, Fiji, French Poly
If an order was placed on nomatic.com within the last 30 days, we can offer retroactive price matching, to the pricing that is currently reflected on our website during a sale period. Please email in your request and one of our agents can get the pro