If you have questions about a NOMATIC product, or wish to speak to our Customer Experience Team for any reason, please reach out.

NOMATIC GENERAL - Knowledge Base 

Our team works as quickly as possible to get your order shipped once you place your order. Once an order is placed, we are not able to change delivery addresses or hold orders.If you need to change your delivery address or hold the shipment, please feel free to manage your delivery through the courier&apos;s website.<hr> <p style="margin: 0px 0px 1.5em; color: rgb(64, 82, 97); font-size: 14px; border: none; background-color: rgb(255, 255, 255); box-shadow: none; caret-color: rgb(64, 82, 97); font-family: Arial, Helvetica, Verdana, Tahoma, sans-serif; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; text-size-adjust: auto; -webkit-text-stroke-width: 0px; text-decoration: none; background-position: 0px 0px;">

Our team works as quickly as possible to get your order shipped once you place your order. Once an order is placed, we are not able to change delivery addresses or hold orders. If you need to change your delivery address or hold the shipment, please

Can I change my delivery address?

Orders and Shipping

Can I cancel or change my order?

How do I track my shipment?

How do I register my products?

My package shows it was delivered but I haven’t received anything

Shipping Protection

How much does shipping cost?

When will my order ship?

European shipping

Customs & import fees

What countries do you ship to?

Price Matching Requests / Sale Pricing

Return & Exchange Policy

Returns and Exchanges

Warranty policy

How do I file a warranty claim?

Warranty

How do I clean my bag/luggage?

Where are NOMATIC products made?

Sustainability and Ethics

Product Information

Airline luggage dimension allowances

Carry-on (Overhead) vs Personal item (Under seat)

Travel Information

Can I change my delivery address?Updated 3 years ago